You can order up to 8 pieces to try on at home before purchasing. You must return any unwanted items by the end of day 7 and you will only be charged for the items you have kept. You only need to return the items, the items do not need to be received or processed by the warehouse.

The Try for 7 service is currently available across the UK, including Northern Ireland.

You can try up to 8 pieces at home without paying upfront.

There is no cost for the 'Try For 7' service. Only the usual shipping charge applies (Standard or Next Day delivery).

There is no issuing of credit and therefore the service will not impact your credit score.

There are several reasons why your order may have been declined. Most likely, we were unable to verify your information.

To ensure that we have the best possible information at checkout, please do the following:

· Provide accurate name and address details.

· Ship to your registered billing address when possible.

· Provide a valid and verifiable payment method.

If your order is declined, no payments will be processed. You can either re-enter your information and try again, or place your order through our standard checkout.

Yes, discount codes can be applied. Simply enter the code during checkout and the discount will be reflected in the total amount charged.

We regret that we are unable to modify orders. If you need to cancel your order, please contact us as soon as possible after placing it. Once dispatched, orders cannot be cancelled, but you can return any unwanted items to avoid being charged by following our returns policy.

Sometimes orders are sent out in multiple packages. Your try on period does not start until all pieces from your order have been confirmed as delivered.

For Try Before You Buy, your try on period starts the day after your complete order has been delivered or collected from a pickup point.

You have 7 calendar days to try your items on and send any unwanted items back. Please do not remove any labels or wear the pieces beyond trying them on. Any worn or damaged items will be automatically charged for.

For the Try Before You Buy service, you can easily return items via our Returns Portal. Please ensure that any returned pieces have the label, are unworn and undamaged or they will not be accepted and you will be charged.

Yes, any unwanted pieces need to be returned during the try on period. These returns do not necessarily need to be received by the warehouse during this period, but they must be sent within this time frame.

The delivery charge will be taken within the Harper checkout. At the end of the 7 day try on period, we will charge your card for the pieces you decide to keep (those that have not been returned within the period). Payment will be taken from the same card which was used to pay for delivery of your items. Harper accepts most major credit cards and debit cards.

For returns made after the try on period, Harper will issue a refund once the items have been checked in at the warehouse.

If you have any questions about your order, shipping, payment or returns, please contact the ME+EM Customer Services team here on enquiries@meandem.com

Harper is available to all Greater London postcodes (all 32 boroughs).

Add as many items as you wish to try to your bag. Once you’re happy with your selection, click ‘In Greater London? Try at Home’ at your bag. You’ll then be asked to provide your chosen appointment time and contact details - that’s all Harper needs, no payment is taken.

Click here to start shopping with Harper.

Simply choose "In Greater London? Try at home" in your shopping bag.

One hour slots are available from Next Day, 10am to 10pm, 7 days a week. Weekend appointments must be booked by Wednesday 3pm latest for the upcoming weekend. Once booked, you will receive an SMS confirming your booking date and time. Should you need to change this time, simply reply to the SMS and Harper’s Style Concierge will be in touch shortly after.

One of Harper’s Style Concierge will arrive within your selected hour slot along with the pieces you’ve chosen to try on.

Once you've found your perfect pieces, you can pay via a mobile card reader in the comfort of your own home (AMEX accepted). Harper is also operating a contact-free service where a payment link is sent to you via SMS. 

Harper will return any pieces you don’t wish to keep to ME+EM so there’s no need to worry about any returns.

When you're trying on your pieces, Harper's Style Concierge offer a second opinion, give sizing advice, arrange alterations or just pop back when you're ready - it's entirely up to you.

No. Harper helps you to find pieces you love, while making it easier to return the pieces you don’t — saving you time and effort. There are no hidden or additional charges, nor an obligation to buy.

We encourage you to try as many pieces as you’d like and take two sizes if you are unsure of fit.

You’ll have 40 minutes to find your perfect ME+EM pieces.

The cost of the service is £14.95.

Yes, please refer to ME+EM returns policy - Harper returns here.

If you wish to return any items after your Harper appointment please download the ME+EM online returns form and free post returns label.

Please visit http://www.royalmail. com/track-my-return/create/ 2855 for more details.

If you need a replacement ME+EM dispatch note, please download it here.

To ask questions about your appointment, Simply call Harper on +44(0)3339398123, Email service@harperconcierge.com or respond to your order confirmation email.