Contact Customer Care

Contact

enquiries@meandem.com

03456 800 975 (UK)

+44 (0)3456 800 975 (Intl)

Customer Care Opening Hours

Monday-Friday: 08.30 - 18.30

Saturday: 09.00 - 17.00

Sunday: Closed

Harper Try Before you Buy Appointment queries

Click here for Harper Concierge contact information

Delivery

United Kingdom

Standard

3-6 working days with Royal Mail

£4.95

Next Day

Order By 3pm for delivery the next working day Mon-Fri with DPD

£9.95

Harper

Try at home before you buy from next day

£14.95

UK Christmas Delivery Dates

Royal Mail Standard Delivery: Order by 12pm 18th December 2023

Royal Mail Express Delivery : Order by 3pm 19th December 2023

DPD: Order by 2pm 19th December 2023

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Try before you buy with harper

In London? Why not Try Before You Buy. Harper brings our store to your door.
  1. 1.
    Select the items you’d like to try on
  2. 2.
    We deliver to your door, you try on at home.
  3. 3.
    Pay for what you keep, leave the returns to us
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Free RETURNS

We offer free UK returns

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Returns

INTERNATIONAL

We deliver to over 50 countries. We are temporarily unable to ship to Ukraine, Russia, Belarus and Moldova.

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Gift Cards

E-Gift Cards

The perfect stress-free gift, ME+EM’s E-Gift Card can be purchased online and sent directly to the recipient with your own personalised message.

The recipient will receive their unique code and message in an email which can be applied both online and in any ME+EM store (excluding concessions).

See below for full Terms & Conditions

Purchase a ME+EM E-Gift Card

 

Gift Cards

Physical gift cards in a smart branded box can now be purchased online and in any ME+EM store (excluding concessions).

These can be redeemed online at meandem.com, as well as in our stores (excluding concessions). With monthly new arrivals to explore and personal shopping appointments available with our stylists, a ME+EM Gift Card is the ideal indulgence for a loved one.

Purchase a ME+EM Gift Card

Check your gift card balance

If you have been gifted a ME+EM E-Gift Card or physical Gift Card, you can check your balance below.

Terms & Conditions

+ US gift cards/e-gift cards are issued by FFF Import Inc.

+ US gift cards/e-gift cards may be purchased with a minimum value of $25 and a maximum value of $1,000.

+ US gift cards/e-gift cards may be purchased with any value on them within the above range; there are no set denominations.

+ US gift cards/e-gift cards  are only redeemable in ME+EM stores based in the US or online at www.meandem.com/us.

+ US gift cards/e-gift cards  are non-refundable and cannot be exchanged for cash or store credit except where required by law.

+ Products purchased with US gift cards/e-gift cards  are not eligible for cash refunds.

+ Promotional codes or discounts cannot be used when purchasing a US gift card/e-gift cards .

+ US gift cards/e-gift cards do not have an expiration date.

+ When redeeming a US gift card/e-gift cards, the value of the purchase will be deducted from the balance on the card. 

+ US gift cards/e-gift cards  are equivalent to cash, and like cash, if lost, stolen or damaged cannot be replaced.

+ If you need to contact the Customer Care team with any queries about your US gift card/e- gift cards (including the current balance) please call 1-800-346-3180